Returns & Exchanges

At SOUTHST UK, we want you to be completely satisfied with your purchase, which is why we offer a straightforward 30-day return policy for all unused items in their original packaging. Whether you need a different size or a full refund, our dedicated team is here to ensure your shopping experience remains seamless.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to send back and receive your return authorization.

• 2.
  Package Your Items

  Securely pack the products in their original packaging, ensuring all tags are attached and including a copy of your packing slip inside the parcel.

• 3.
  Ship to SOUTHST UK

  Print your prepaid shipping label provided by the portal and drop off your package at any authorized carrier location across the UK.

• 4.
  Receive Refund or Exchange

  Once our warehouse inspects your returned items, we will process your refund to the original payment method or dispatch your exchange within 5-7 business days.